We proactively manage our digital vulnerabilities by regularly scanning our networks, testing applications and actively assessing our ransomware exposure. Leveraging our strong relationships here in Silicon Valley, we continue to partner with industry leaders to provide SJSU with the state-of-the-art tools and resources required to best protect our students, our campus and our digital life. To that end, more than 70 percent of all campus manual processes and over 3,100 forms have been digitized, automated or re-engineered thus far.Īnother top priority, of course, is cybersecurity. So I think we can all be excited about the enhancements our IT team continues to develop in this space.ĭigital automation was another key element we wanted to address. We have to provide our university with a wireless network that is stable and reliable enough to support the needs of our students and faculty as well as other operational systems around the campus. We are the first campus in the CSU system to have WiFi 6, and one of the few higher education institutions anywhere to leverage WiFi with a major company in the western United States. We did not stop there, as we then blanketed the majority of our campus’s outdoor spaces with WiFi 6 connectivity. For this and other reasons, we recently completed a coverage update at Martin Luther King, Jr., Library with WiFi 6. When we look at the list of campus technology initiatives on which we are working - things like integrated cameras, entry sensors and “Internet of Things” devices - almost everything requires an always-on connection. Strong and effective WiFi, for example, is a must for any college campus. Some of the enhancements are highly visible, while others are of the “back end” variety but no less important. To realize this vision-an important part of our Transformation 2030 “rebuild and renew” goal -we developed a long-term digital transformation strategy and built upon our successes each year, ultimately empowering our campus to work and learn anywhere, anyplace and anytime. I elevated Bob’s IT group to a divisional level, and I firmly believed that Bob’s position as a cabinet member-reporting directly to me-would play a critical role in creating a forward-looking digital campus that reflected the unique characteristics of our location, the heart of global innovation. In our initial discussions, Bob and I agreed that SJSU’s geographic position as Silicon Valley’s public university put us in a unique position to become a leading tech-focused university that others might follow. We began laying the foundation for SJSU’s digital transformation in earnest in 2017 following the hiring of Bob Lim, who serves as our vice president for information technology and chief information officer. Washington Post reporter Nick Anderson visited our campus recently and published a story that, in part, examines how our success might serve as a model for how higher education institutions are changing and adapting due to the tech lessons they have learned during the pandemic. In short, the digital journey on which we already had embarked prepared us for a significant crisis-the pandemic-that we did not know was coming. While this may have appeared to some to be a happy accident, that notion could not be further from the truth. When it became apparent in March of last year that we needed to move from being a traditional, brick-and-mortar campus to one almost exclusively based on remote modalities and digital tools, the transition was swift and seamless. Specifically, the SJSU technology team was critical to our ability to pivot to a virtual environment when we suddenly needed to do so. While the pandemic these past 18 months has been fraught with many challenges for institutions such as ours, a silver lining of sorts at San José State has been the incredible success of our digital platforms. This Platinum Award winner was selected by all of the 2021 Digital Transformation & Operational Excellence category winners. In addition, SJSU’s Digital Transformation Journey story also won the Platinum Award, the highest honor given to the most outstanding business achievement in all award-winning categories. The award -whose finalists included Microsoft Corporation, Shell, IBM, and Cognizant, among others -is a testament to the hard work and dedication of our entire university. At the recent 2021 Digital Transformation & Operational Excellence Industry Awards, I am delighted to report that San José State earned the award for Best Achievement in Operational Excellence to deliver Digital Transformation! See our Newsroom story.īravo to our Information Technology division and everyone around our campus who contributed to our success.
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